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Good Service, Bad Design: Flying While Disabled
It’s January. The long evenings are still with us, but thoughts are already drifting towards summer. Holidays. City breaks. A bit of warmth and light. For many people, this is the moment when flights get booked, and plans begin to take shape. For disabled people, especially wheelchair users, that process comes with a different set of questions. Not just where to go, but whether flying will be manageable at all. Credit where it’s due. British Airways has done something gen

Phil Friend
Jan 303 min read
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